Shipping & Returns

Shipping

We can ship witin 24 hours. When you call to order, please have the Eastern Gasket part number and gasket measurements ready. Gasket measurements should be made from the door itself and not the damaged gasket. Please read the how to measure section prior to placing your order. If unsure of the measurements, we recommend that you contact the manufacturer with your model number of the unit for gasket information.

Orders are normally shipped via UPS or USPS at our discretion. We cannot process orders to P.O. boxes. All addresses must be either commercial or residential.

For more information on shipping contact us by e-mail or phone.

Returns

Returned items must be pre-approved and must be accompanied with a return material authorization number (RMA). You can obtan your RMA by contacting us at 781-752-6749. Returns that are received without the RMA will be delayed in processing. Please do not send your return collect or COD it will not be accepted. Materials should be received within 30 days of receipt. Returns maybe subject to a 10% restocking fee.

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